I know that it could be some time in advance of USAIR and American computer software might be synched. But, there is no reason behind your agents to generally be so disconnected.
I wanted to vent my annoyance with the baggage circumstance with the airline. Every little thing else was good, though the way my baggage was dealt with would make me Consider twice just before booking with AA again. I used to be charged $25 Each and every way for a single bag, not being told my bag can be carried on for no charge. To incorporate insult towards the $50 charged, my bag was destroyed on the outside on being returned to me.
You should inform me how this can be settled. I do enter the proper precheck selection on the reservation variety and The client service agent has also Verify it. This doesn't use good relations by using a purchaser who flies eight to 10 occasions a year.
my flight 5151 from savannah to charlotte 405pm was delayed for four 1/2 several hours having a flat tire no tire in the savannah airport to repair it so we needed to look ahead to the following combat from charlotte to deliver the tire to us after which we experienced to wait again for one more flight to carry the Instrument to mend the tire . we were informed to make our on reservation For brand spanking new tickets and however after we referred to as in there was no facts of the delay my disappointment level is overwhelmed, laura a AA personnel attempted to help and obtained extremely annoyance simply because she experienced a tough time environment me and my loved ones with each other I had been instructed to possess a seat and he or she would test later immediately after helping other purchaser at that time I felt like I did not make any difference just after sensation which i wasn't crucial I ask for 2 food ticket so we could eat simply because if flight was not delayed I might have be house for dinner at 7pm in Cleveland ohio I have not taken this airline just before make sure you allow it to be suitable and exchange two round journey ticket
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My family members just traveled from Boston MA to Charlotte NC and had a Awful practical experience boarding the aircraft. Equally my little ones have disabilities and we were being designed to board the aircraft last. I am not pleased with how your airline treats kids with disabilities. A coverage adjust should be produced.
I Hope points don’t get cancelled at the last second. Myson is often a storm watcher, and is particularly worried as I'm. My Mother is possessing medical procedures future 7 days and expects me there Secure and sound. Please keep that in your mind. I'm about to do my share of praying and hope this can figure out.
We flew Nearly inside vision of your spot, and then the captain came on and mentioned which the technical challenge was performing up, and in place of landing where by our desired destination was, they required to convert back to acquire it serviced by persons that may truly do this.
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I can not receive the grievance part from the American Airlines Web site to work. So Here is the only location i can find to publish my information and facts prior to mailing it into the cooperate Business.
I just received off the mobile phone with Connie Sanders during the DFW Place of work. I questioned for her identify since she was so kind and helpful to us. I have rarely encountered somebody so helpful and caring. If all of your representatives could possibly be like her you would have an excellent airline.
I happen to be within the phone for 3 hours looking to resolve a problem exactly where my bag was break up open up and my belongings missing.
My spouse And that i ended up booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. About the working day we ended up to depart, Our flight #4378 was cancelled on account of no crew. We have been booked for later on flight #5738, costing us a 50 % working day of holiday. The 2nd flight was then cancelled because of maintenance problem. Quite a few solutions had been offered but nothing at all that may get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Times Square at $317 an evening which were non-refundable as it absolutely was a lot less than 24 hours. We ere supplied a flight to Dallas that might get us away from Pensacola late but only if we drove one hour absent to Fort Walton Beach front airport. We took it, obtained in late and remaining following four hours slumber the following day. That Price us a further $177.00 in resort costs. My partner’s luggage never ever arrived in Dallas as we ended up promised it will- mine took more than an hour or so to seek out since it was not around the carousel with the rest of the flights luggage, We acquired into NYC on a daily basis immediately after our honeymoon was to begin, with loads of stress and value.
This observe is not one particular American Airways should really continue to exercise as is dehumanizing and down ideal inconsiderate of spending prospects. This encounter has wholly left a nasty flavor in my mouth and it took faraway from The good vacation I just lately experienced .